![Provider Manual](provmanw.gif)
Click on a category to go directly to the page or
to expand the list.
TABLE OF CONTENTS
- WELCOME FROM THE DIRECTOR and MEDICAL DIRECTOR
- HOW TO USE THIS MANUAL
- QUICK REFERENCE PHONE NUMBERS
- SAN FRANCISCO MENTAL HEALTH PLAN MISSION, SYSTEM GOAL, VALUES
- THE SAN FRANCISCO MENTAL HEALTH PLAN
![](arrow.gif)
- HOW TO OBTAIN AUTHORIZATION FOR MENTAL HEALTH SERVICES
![](arrow.gif)
- MEMBER SERVICES
![](arrow.gif)
- PROVIDER NETWORK REQUIREMENTS
![](arrow.gif)
- PROVIDER PROBLEM RESOLUTION AND APPEALS
- CLAIMS PROCESSING AND PAYMENT
- COORDINATION WITH HEALTH PLAN, PRIMARY CARE PROVIDERS, AND OTHER SOCIAL SERVICES
- LEGAL REQUIREMENTS
![](arrow.gif)
- SFMHP QUALITY MANAGEMENT PROGRAM
![](arrow.gif)
- APPENDICES
![](arrow.gif)