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Frequently
Asked Questions
  
Our Services

Helpful Links

CBHS Major Events

Suicide Prevention: 415-781-0500

Location

Administrative Offices at 1380 Howard Street, 5th Fl. (at Tenth St.)
S.F. Behavioral Health Plan providers are located throughout San Francisco.

Contact

Main phone number:
24-Hour Access Helpline: (415) 255-3737 or (888) 246-3333
TDD (888) 484-7200

Consumer Relations Office: (415) 255-3433.

Hours

The 24-Hour Access Helpline is available 24 hours a day, 7 days a week.

Languages

The 24-Hour Access Helpline is prepared to communicate with callers in any language. Translators are utilized if necessary. Providers are available who speak Cantonese, Spanish, Vietnamese, Tagalog, Russian, and other languages.

Fee

Services are provided to most individuals who receive Medi-Cal benefits at no fee or with a minimum share of cost. For all others, fees are based on a sliding scale.

Community Behavioral Health Services


Program Description

The San Francisco Behavioral Health Plan offers a full range of specialty Behavioral health services provided by a culturally diverse network of community Behavioral health programs, clinics and private psychiatrists, psychologists, and therapists. Most people seeking behavioral health services need only basic counseling services. For those who are in need of more extensive treatment, the S.F. Behavioral Health Plan offers an array of services.

 

Population Served

Services are available to residents of San Francisco who receive Medi-Cal benefits, San Francisco Health Plan members, and to other San Francisco residents with limited resources. Services are approved and provided based on individual clinical need.

 


Other Information

S.F. Behavioral Health Plan providers are located throughout San Francisco and many are accessible to public transportation.

Psychiatric Emergency Services: (415) 206-8125

Mobile Crisis Team: (415) 970-4000

Comprehensive Child Crisis: (415) 970-3800

Westside Community Crisis: (415) 355-0311

S.F. Suicide Prevention: (415) 781-0500

 

Community Behaviorial Health Services: Performance & Compliance Section

Community Behavioral Health Services: Policies & Procedures Manual

CBHS Adult-Older Adult Outpatient Clinic Hours

Community Behavioral Health Services, menu of monthly Director's Reports

Community Behavioral Health Services: Comprehensive Documentation Manual (NOTE: This is a very large file, so please be patient when downloading)

Transgender Resource Manual

Client Mental Health Information Form – Third Party Information
Instructions

Client Mental Health Information Form

 

Updated Version - CBHS Provider Directory - 2012
 

 

Medication Resources

Buprenorphine FAQ

Blood Pressure Guidelines for Behavioral Health (Oct 2012)

CBHS Prior Authorization Request Form

CBHS Formulary Change Request Form

Use of Atypical Antipsychotics in Adults (October, 2006)

Use of Psychoactive Medications in Individuals with Co-occurring Substance Use Disorders (May, 2006)

Frequently Asked Formulary Questions

Medication Web Link Resources

Naloxone Training for Providers

Form, Metabolic Montitoring

Form Instructions, Metabolic Montitoring

Atypical Antipsychotic Metabolic Side Effects Patient Handout

Strategies to Improve Metabolic Monitoring of Antipsychotics

DPH Formulary Comparison for Psychiatric Medications June 2012

CBHS Formulary June 2012

ADHD Pharmacotherapy Adults (Dec 2011)

Primary Care Clinic Information

Primary Care Coordination Form

InfoScribeR User Guides

InfoScribeR Easy Reference Guide

InfoScribeR Final Full User Guide v6.5

InfoScribeR/Avatar User Support

 

ANSA (Adult Needs and Strengths Assessment)

Manual

Long Form Manual

Forms:

Initial Risk Assessment, Face-to-Face

Initial Risk Assessment Fillable, Face-to-Face

Adult/Older Adult Assessment

Adult/Older Adult Assessment Fillable

Adult/Older Adult Assessment, Long Form

Adult/Older Adult Assessment, Long Form, Fillable

Adult/Older Adult Reassessment

Adult/Older Adult Reassessment Fillable

Adult/Older Adult Closing Summary

Adult Closing Summary Fillable

 

New! Fiscal-Cost Report ADP Cost Reporting Process (FY 10-11)

FY 10-11 Substance Abuse NNA/Drug Medical Provider's Cost Report Training

Attachments & Other Documents

FY 10-11 Reference Materials

How to Pull Out Actual Units Delivered from Avatar System

 

ADP State MediCal Forms (FY 10-11)

Average ODF Fiscal Model Instructions

Average ODF Fiscal Model Non-Perinatal

Average ODF Fiscal Model Perinatal

NTP AD County Instructions

NTP Alcohol and Drug Form

NTP Perinatal County Form

NTP Perinatal County Instructions

ODF Group Alcohol and Drug Form

ODF Group Perinatal Form

ODF Individual Alcohol and Drug Form

ODF Individual Perinatal Form

ODFG AD Instructions

ODFG Perinatal Instructions

ODFI AD Instructions

ODFI Perinatal Instructions

Residential Perinatal Form

Residential Perinatal Instructions

 

Contract Development & Technical Assistance (CDTA) Information

ADP Fiscal Element Report

CDTA Cost Report Training

 

SDMC Cost Reporting Process (FY 09-10)

CFRS_20092010_3800038B

Contracted Services Form

Cost & Financial Reporting System Manual

CRDC System Format

MH Cost Report Reference Materials

MH SDMC

RV & MH 1950

Integration Initiative, Community Behavioral Health Services

5150: Involuntary Detention Training Manual

 

SF Avatar (Behavioral Health Electronic Health Record System)

SF Avatar User Support

SF Avatar Work Group