Environmental Health
Massage Program Operating & Facility Requirements
All massage businesses shall comply with the following operating requirements:
Establishments
• Every establishment operator/owner must possess a Massage Establishment, Sole Practitioner Massage Establishment, or Outcall Massage Service permit issued by DPH (29.25(a)).
• Massage establishments can only operate between 8am and 10pm.
• Restrooms and hand washing facilities, with adequately supplied materials, must be provided (29.27(a)(b)).
• Adequate lighting of at least 108 lux (10 foot candles) shall be provided (29.27(c)).
• The establishment shall not be used for residential purposes and shall not have excessive personal items within (29.31(j)).
• Read through Article 29 as it pertains to the establishment operator/owner.
Practitioners
• Every practitioner must possess either a DPH license or CAMTC certificate to practice massage (29.31(e)).
• Every practitioner must have on their persons a copy of the license or certificate (29.15).
• Private contractors at an establishment must possess a Business Registration Account through the Treasurer & Tax Collector
• All practitioners shall remain fully clothed and shall not wear transparent, see-through, or substantially exposing attire (29.17(a)).
• Read through Article 29 as it pertains to the establishment massage practitioner.
Equipment and Massage rooms
• Exterior doors shall remained unlocked while the Massage Establishment is open (29.31(g)).
• Interior doors to massage rooms cannot be equipped with locks (29.31(g)).
• Alcoholic beverages and drugs may not be stored, consumed or brought into the establishment (29.31(h)).
Making a Complaint
If you would like to make a complaint regarding a massage establishment, you may report a complaint to the Environmental Health Branch by calling 311.
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San Francisco Department of Public Health Environmental Health Branch